Healthcare CRM for Pharmacies, Clinics & Labs
Stop losing patient data in registers. Get a CRM built for your healthcare workflow — manage patients, track sales, automate follow-ups, and grow your practice in Bihar.
25+
Healthcare CRMs Built
35%
Avg Revenue Increase
40%
Time Saved
Transform How You Manage Patients & Sales
Stop losing patient data and missing follow-ups. A proper Healthcare CRM transforms your practice.
Centralized Patient Data
All patient information, prescriptions, visit history, and billing in one place. No more scattered files.
100%
data visibility
Sales & Revenue Tracking
Track medicine sales, consultation fees, and lab test revenue with accurate forecasting.
35%
more revenue captured
Automated Follow-ups
Automate medicine refill reminders, appointment follow-ups, and payment reminders via WhatsApp.
40%
time saved
Real-time Analytics
Dashboards with patient flow, revenue metrics, medicine sales, and team performance at a glance.
10x
faster reporting
WhatsApp Integration
Connect with patients via WhatsApp for appointments, reminders, and health tips. Track all conversations.
60%
better patient engagement
Patient Retention
Never miss a follow-up. Automated reminders and loyalty tracking boost patient retention rates.
25%
higher retention
😰 Without CRM
Patient data lost in registers & files
Missed follow-ups & refill reminders
No visibility into medicine sales
Hours wasted on manual tracking
Can't track patient history
Revenue leaks untracked
🚀 With PharmoTech CRM
All patient data in one organized system
Automated refill & appointment reminders
Visual sales pipeline with revenue tracking
Data auto-captured, minimal entry
Complete patient 360° view
Every rupee tracked & reported
Powerful Features for Every Healthcare Team
Everything you need to manage patients, track sales, and grow your healthcare business.
Interactive Dashboard
Beautiful dashboards with patient flow, revenue metrics, medicine sales, and KPI tracking.
Patient Management
Complete patient profiles with medical history, prescriptions, visit records, and custom fields.
Sales Pipeline
Visual kanban-style pipeline for medicine sales, consultations, lab tests, and package deals.
Appointment Tracking
Log appointments, set reminders, and sync with calendars. Track follow-up schedules automatically.
Smart Reminders
Get alerted on follow-ups, medicine refills, payment due dates, and patient milestones.
Billing Integration
Connect with your pharmacy billing, clinic software, Tally, and lab reporting tools seamlessly.
🎯 CRM for Every Healthcare Setup
Pharmacy CRM
For medical stores tracking medicine sales, patient loyalty, and refill reminders.
Medicine sales tracking
Refill reminders
Expiry alerts
Supplier management
Clinic CRM
For doctors managing patient appointments, prescriptions, and follow-up schedules.
Patient records
E-Prescriptions
Appointment scheduling
Follow-up tracking
Lab CRM
For diagnostic labs managing test bookings, report delivery, and patient communication.
Test tracking
Report delivery
Sample management
Patient notifications
Your Healthcare CRM, Built in 4 Steps
A structured approach to delivering a CRM that fits your healthcare workflow perfectly.
Healthcare Audit
Understanding your pharmacy, clinic, or lab workflow and specific requirements.
Current workflow audit
Pain point identification
Compliance requirements
Success metrics definition
CRM Design
Designing the perfect CRM structure tailored to your healthcare processes.
Patient field design
Pipeline setup
Reminder automation
Dashboard planning
Development & Setup
Building your CRM with billing integrations and healthcare customizations.
Core CRM development
Billing integration
Data migration
User access setup
Training & Launch
Comprehensive training and smooth rollout with ongoing local support.
Team training sessions
Hindi/English docs
Go-live support
Ongoing optimization
Delivery Timeline:
Healthcare CRM Packages for Every Setup
One-time development cost + optional monthly hosting. No per-user licensing fees.
Starter CRM
For small clinics & pharmacies (1-5 users)
₹39,999
₹59,999
Up to 5 Users
Patient Management
Basic Sales Pipeline
Follow-up Tracking
WhatsApp Reminders
Basic Reports
30 Days Support
Custom Fields
Billing Integration
API Access
Business CRM
For growing clinics & labs (5-25 users)
₹89,999
₹1,29,999
Up to 25 Users
Advanced Patient Management
Multiple Pipelines
Custom Fields & Tags
Automated Reminders
WhatsApp Integration
Billing Integration
Advanced Analytics
90 Days Support
API Access
Enterprise CRM
For hospitals & chains
Custom Quote
Unlimited Users
Fully Custom CRM
Multi-department Support
HMS/ERP Integration
Advanced Security
Custom Mobile App
Dedicated Server
SLA Guarantee
1 Year Support
Dedicated Account Manager
➕ Popular Add-ons
Additional Users
Per user beyond package limit
WhatsApp Automation
Auto-reminders & chatbot
Mobile App
iOS + Android native app
Billing Integration
Pharmacy/Clinic software sync
Annual Maintenance
Per month (billed annually)
🎯 No per-user licensing fees • Unlimited users on custom builds
All prices inclusive of GST • 30-day satisfaction guarantee
Healthcare Businesses Transformed by Our CRM
See how our Healthcare CRM helped pharmacies, clinics, and labs boost revenue and patient satisfaction.
"Our patient follow-ups improved drastically. The automated WhatsApp reminders reduced no-shows by 60%. Best investment for my clinic in Patna."
Dr. Amit Verma
Owner, Verma Clinic • Patna, Bihar
"Now I can track every patient's medicine refill cycle. My repeat sales went up by 40% within 3 months. PharmoTech understood my exact needs."
Rajesh Kumar
Proprietor, MedPlus Pharmacy • Bihta, Bihar
"The CRM paid for itself within 2 months through better patient retention and lab test follow-ups. Highly recommend PharmoTech for healthcare software."
Dr. Priya Singh
Director, Singh Diagnostics • Patna, Bihar
Healthcare CRM FAQs
Everything you need to know about our Healthcare CRM development services.
A Healthcare CRM helps pharmacies, clinics, and labs manage patient relationships, track sales, automate follow-ups, and improve retention. It centralizes all patient data in one place, making your operations efficient and organized — no more scattered registers or missed follow-ups.
Yes! PharmoTech builds fully custom CRM systems specifically designed for pharmacies, clinics, labs, and hospitals in Patna and across Bihar. We understand local healthcare workflows and build solutions that fit exactly how you work.
Yes, we handle complete data migration from paper registers, Excel sheets, other CRM systems, or any existing software. We ensure data integrity and proper mapping for all patient records during migration.
Our Healthcare CRM starts from ₹39,999 for a Starter package (up to 5 users). The Business package is ₹89,999 (up to 25 users), and Enterprise solutions are custom-priced. No per-user licensing fees for custom builds.
Absolutely. Our Healthcare CRM integrates seamlessly with pharmacy billing systems, clinic management software, Tally, WhatsApp Business, and lab reporting tools for a unified workflow.
Yes, all our CRM solutions are fully responsive and work on mobile browsers. Enterprise packages can include a dedicated mobile app for iOS and Android.
All packages include training sessions for your team (in Hindi/English), video tutorials, and documentation. Support ranges from 30 days (Starter) to 1 year (Enterprise) with WhatsApp and email support.
Yes! Our CRM solutions are built to scale. You can add new features, users, integrations, and customizations as your healthcare business grows. We offer AMC plans for ongoing enhancements.
Need CRM Advice?
Free healthcare CRM consultation
Free CRM demo for your healthcare setup
Ready to Streamline Your
Patient Management?
Join 25+ healthcare businesses in Bihar who've increased their revenue by 35% with our CRM solutions. Get a free demo today.
Healthcare CRM from
₹39,999
Expected ROI
2-3x in 6 months
25+ Healthcare CRMs
35% Avg Revenue Increase
30-Day Guarantee